VFS Global is the world's largest Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide.

We are looking for a Officer - Operations with immediate start date in RVAC, Vienna.

Working hours: Monday-Friday 8:30am to 5:30pm.
Initial 6month contract with possibility of extension based on the performance.

Main responsibilities:

Processing applications and data entry
Collection and scrutiny of passports from the Visa Application Centre
Handover of Passports to the Consulates.
Handover of passports to Courier/Applicants
Handling of postal applications
Scanning and uploading of documentation
Tracking of passports
Handling customer queries in person, by email and on the telephone
Fee collection and cash handling
Preparing reports for day to day transactions
General administration duties
Other office duties
The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.

Experience/ Qualification required:

Excellent written & verbal English and Russian communication skills
A good attention to accuracy and detail
A proactive can-do attitude
Flexibility of working hours
Excellent Customer service skills

This is certainly not an exhaustive list of duties, as dealing with the general public brings new challenges on a daily basis

How you will be rewarded:
·    Pension contribution
·    Internal progression opportunities
·    Paid uniform
·    Awards scheme in place
·    Events, team building activities
·    Take a part in charity events and become a volunteer

We have positions available with an immediate start!